After turning off my kindle paper white last week to save battery, I am unable to turn...

GetHuman2230226's customer service issue with Kindle from February 2019

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Help with my Kindle issue
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The issue in GetHuman2230226's own words
After turning off my kindle paper white last week to save battery, I am unable to turn it back on. Have tried holding the power button down for ** sec and then pressing the power button again, but my screen remains blank. I have tried this several times with no success. I got this for Xmas and haven’t even had a chance to read a book yet. Have only downloaded several books. Very disappointed. Would like to be able to turn on my Kindle without any issues.
GetHuman2230226 did not yet indicate what Kindle should do to make this right.
I have an issue with Kindle too
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Kindle

Customer service issue
Reported by GetHuman2230226
Feb 18th, 2019 - 8 mons ago
I have an issue with Kindle too
Not resolved
Seen by 2 customers so far
Similar issue to 3485 others
0 customers following this
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Timeline
GetHuman2230226 started working on this issue
Feb 18th 2:19am