I have recently purchased a Kindle Fire and when i try to set it up, get to the seventh...

GetHuman1976828's customer service issue with Kindle from January 2019

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The issue in GetHuman1976828's own words
I have recently purchased a Kindle Fire and when i try to set it up, get to the seventh page "Options" when i set my options it skips to "fire Kids Edition" I did not purchase a kids edition, nor will any child be using my device. **How do i get past this?**I have done a factory reset and device set up will still not take me to the *th page "who will use this"**My tech friend is helping me with this he can be emailed at *****@***.com
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Kindle

Customer service issue
Reported by GetHuman1976828
Jan 16th, 2019 - 9 mons ago
I have an issue with Kindle too
Not resolved
Seen by 2 customers so far
Similar issue to 2765 others
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Timeline
GetHuman1976828 started working on this issue
Jan 16th 4:45pm