I have recently purchased a Kindle Fire and when i try to set it up, get to the seventh...

GetHuman1976828's customer service issue with Kindle from January 2019

2765 similar
0 following
Help with my Kindle issue
Next: our robot will wait on hold for GetHuman1976828 to get a Kindle rep on the line!
Always use the GetHuman Phone tocall Kindle. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1976828's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1976828's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1976828 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman1976828's own words
I have recently purchased a Kindle Fire and when i try to set it up, get to the seventh page "Options" when i set my options it skips to "fire Kids Edition" I did not purchase a kids edition, nor will any child be using my device. **How do i get past this?**I have done a factory reset and device set up will still not take me to the *th page "who will use this"**My tech friend is helping me with this he can be emailed at *****@***.com
GetHuman1976828 did not yet indicate what Kindle should do to make this right.
I have an issue with Kindle too
How GetHuman1976828 fixed the problem
We are waiting for GetHuman1976828 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Kindle customer problems.
How do I get Kindle to refund a charge?How do I get device support for my Kindle?
Do you have a customer issue as well?
We can help you get Kindle's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Kindle issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1976828 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1976828
Jan 16th, 2019 - 9 mons ago
I have an issue with Kindle too
Not resolved
Seen by 2 customers so far
Similar issue to 2765 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1976828 started working on this issue
Jan 16th 4:45pm