Just bought our daughter a Fire HD * Kids Edition Tablet *" HD Display... I think I mes...

GetHuman-mrndmena's customer service issue with Kindle from December 2018

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Help with my Kindle issue
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The issue in GetHuman-mrndmena's own words
Just bought our daughter a Fire HD * Kids Edition Tablet *" HD Display... I think I messed everything up, first of all I accidentally threw the box away but managed to save the charger. I can’t seem to remember where I placed the SD card or my pin that was with the SD CARD. So now I’m out an SD card. Anyway I can get a replacement or do I need it? Secondly I can’t get into my account because I couldn’t remember her pin when I signed her account up or my pin when I linked my account to hers to download games apps and Netflix things like that. So now I went into my husbands fire tablet and just added mine and hers and it’s such a big mess.. i don’t know what to do there’s so many lock screen pins I created that I thought would work if I created them on my husbands kindle to try on my daughters kindle only to realize those lock screen pins only worked on his and that they were lock screen pins to jump from profile to profile, has nothing to do with my daughters tablet. What do I do? I need someone to call me and help me step by step.

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Kindle

Customer service issue
Reported by GetHuman-mrndmena
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2247 others
0 customers following this

Timeline

GetHuman-mrndmena started working on this issue
Dec 26th, 2018 3:19pm