Hello,**I sent an email to KDP on Thursday requesting that my book, The Mystery of Ruby...

GetHuman-roseern's customer service issue with Kindle from November 2018

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The issue in GetHuman-roseern's own words
Hello,**I sent an email to KDP on Thursday requesting that my book, The Mystery of Ruby's Sugar, be temporarily lowered to $*.** for a bookbub featured deal promotion (my promotion days are today, Nov. **th through November **th). I never received a response from KDP.**Yesterday I called Author Central out of desperation and was transferred to KDP. They assured me that they temporarily dropped the price to zero.**The price has not been dropped.**Customers are expecting a prize drop and you have not given it to them. It makes Amazon look bad, as well as myself as an author. **Please let me know what I am supposed to do. I'm desperate -- my international bookbub promotion begins tomorrow.**Thank you,*Rose Ernst*Donovan

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Kindle

Customer service issue
Reported by GetHuman-roseern
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1367 others
0 customers following this

Timeline

GetHuman-roseern started working on this issue
Nov 10th, 2018 2:24pm

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