Hello,**I sent an email to KDP on Thursday requesting that my book, The Mystery of Ruby...

GetHuman-roseern's customer service issue with Kindle from November 2018

4 views | 1367 similar | 0 following
Help with my Kindle issue
Next: our robot will wait on hold for GetHuman-roseern to get a Kindle rep on the line!
Always use the GetHuman Phone to call Kindle. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-roseern's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-roseern may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman-roseern's own words
Hello,**I sent an email to KDP on Thursday requesting that my book, The Mystery of Ruby's Sugar, be temporarily lowered to $*.** for a bookbub featured deal promotion (my promotion days are today, Nov. **th through November **th). I never received a response from KDP.**Yesterday I called Author Central out of desperation and was transferred to KDP. They assured me that they temporarily dropped the price to zero.**The price has not been dropped.**Customers are expecting a prize drop and you have not given it to them. It makes Amazon look bad, as well as myself as an author. **Please let me know what I am supposed to do. I'm desperate -- my international bookbub promotion begins tomorrow.**Thank you,*Rose Ernst*Donovan

GetHuman-roseern did not yet indicate what Kindle should do to make this right.

How GetHuman-roseern fixed the problem

We are waiting for GetHuman-roseern to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kindle's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Kindle issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-roseern fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-roseern
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1367 others
0 customers following this


GetHuman-roseern started working on this issue
Nov 10th, 2018 2:24pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians