My Kindle Unlimited charges each month had been coming from my checking account. I did...

GetHuman-vreynold's customer service issue with Kindle from August 2018

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My Kindle Unlimited charges each month had been coming from my checking account. I didn't notice they had stopped, but I got an statement from my Amazon credit card, which I thought I had already cancelled, and when I called asking what the charge was, I was told it was for June and July Kindle Unlimited. Why did this change? I don't remember authorizing this change of payment method. I cancelled the Amazon card, so I need to know if it will just come out of my checking account or if I have to reset something. Thank you.
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Kindle

Customer service issue
Reported by GetHuman-vreynold
Aug 24th, 2018 - 4 mons ago
I have an issue with Kindle too
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Seen by 3 customers so far
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Serial number
Order number
Timeline
GetHuman-vreynold started working on this issue
Aug 24th 7:58pm
GetHuman-vreynold confirmed the issue is fixed. Hooray!
Aug 27th 3:16pm