Kindle device is unresponsive to touch.

GetHuman-auma's customer service issue with Kindle from August 2018

619 similar
0 following
Help with my Kindle issue
First: share to improve GetHuman-auma's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-auma to get a Kindle rep on the line!
Always use the GetHuman Phone tocall Kindle. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-auma may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman-auma's own words
I tried calling customer care number in Bangalore India. None of their numbers actually work. ... My Kindle device is not responding to touch. I tried all the instructions given in Amazon support. But still it is not responding to any touch. My name is Uma Sastry. The device name is Kindle * series. I am in Bangalore, India.
They could make this right by servicing it I think.
Tried with all Kindle Help instructions. Switched it on and tried to restart and reset. Nothing worked.
I have an issue with Kindle too
How GetHuman-auma fixed the problem
We are waiting for GetHuman-auma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kindle's attention and get better help faster. Tap below to get started.
Having Kindle issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kindle email you?
This email address isn't valid
Follow this issue
See how GetHuman-auma fixes it.
This email address isn't valid


Kindle * sereis
Customer service issue
Reported by GetHuman-auma
Aug 22nd, 2018 - 5 mons ago
I have an issue with Kindle too
Not resolved
Seen by 10 customers so far
Similar issue to 619 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-auma started working on this issue
Aug 22nd, 2018 4:42am