GetHuman-auma's customer service issue with Kindle from August 2018
Help with my Kindle issue
First: share to improve GetHuman-auma's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-auma may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
GetHuman-auma's next move: have a Kindle rep call.
Always use the GetHuman Phone tocall Kindle. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-auma's own words
I tried calling customer care number in Bangalore India. None of their numbers actually work. ... My Kindle device is not responding to touch. I tried all the instructions given in Amazon support. But still it is not responding to any touch. My name is Uma Sastry. The device name is Kindle * series. I am in Bangalore, India.
They could make this right by servicing it I think.
Tried with all Kindle Help instructions. Switched it on and tried to restart and reset. Nothing worked.
I have an issue with Kindle too
How GetHuman-auma fixed the problem
We are waiting for GetHuman-auma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.