Think I have a virus cuz it won’t let me do anything! Voice speaks when I touch icons

GetHuman817008's customer service issue with Kindle from June 2018

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The issue and preferred resolution, in GetHuman817008's own words:
The problem I ran into: Think I have a virus cuz it won’t let me do anything! Voice speaks when I touch icons
I trust that Kindle will make this right and come up with a resolution that is fair.
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Kindle

Customer service issue
Reported by GetHuman817008
Jun 25th, 2018 - 2 mons ago
I have an issue with Kindle too
Not resolved
Seen by 2 customers so far
Similar issue to 372 others
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Serial number
Order number
Timeline
GetHuman817008 started working on this issue
Jun 25th 2:21am