when I go online it tells me security warning... do I need an update?

GetHuman629651's customer service issue with Kindle from April 2018

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Help with my Kindle issue
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Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
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The issue and preferred resolution, in GetHuman629651's own words:
The problem I ran into: when I go online it tells me security warning... do I need an update?
I trust that Kindle will make this right and come up with a resolution that is fair.
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Kindle

Customer service issue
Reported by GetHuman629651
Apr 25th, 2018 - 3 mons ago
I have an issue with Kindle too
Not resolved
Seen by 1 customer so far
Similar issue to 490 others
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Timeline
GetHuman629651 started working on this issue
Apr 25th 11:39pm