It won’t connect - Charge kindle - Is books backed on cloud?

GetHuman613226's customer service issue with Kindle from April 2018

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The issue in GetHuman613226's own words
Charge kindle ... It won’t connect
Is books backed on cloud?
Will they download on new kindle
I have an issue with Kindle too
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Kindle fire *
Customer service issue
Reported by GetHuman613226
Apr 19th, 2018 - 7 mons ago
I have an issue with Kindle too
Not resolved
Seen by 2 customers so far
Similar issue to 1538 others
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GetHuman613226 started working on this issue
Apr 19th 11:26pm