Some used my email to open a kickstarter account and once discovered, I was able to dow...

GetHuman-willisle's customer service issue with Kickstarter from January 2019

3 views
 | 
314 similar
 | 
0 following
Help with my Kickstarter issue
First: share to improve GetHuman-willisle's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-willisle got the right customer help using our suggestion.
The issue in GetHuman-willisle's own words
Some used my email to open a kickstarter account and once discovered, I was able to download my Kickstarter data which included many of my personal files*documents*downloads with ALL of my and my extended family's confidential info. I requested several tech support calls and no one responded. My e mail used for this hack*fraud is *****@***.com. I do believe I was able to cancel my account but I need assistance re: the breach of info (dates*more acct. activity) so that I can fully understand how long they were there, what they got, etc. and to continue my report with the FBI. Your immediate assistance is much appreciated! Cell: ***.***.****, Thank you, Julie
GetHuman-willisle did not yet indicate what Kickstarter should do to make this right.
I have an issue with Kickstarter too
How GetHuman-willisle fixed the problem
We are waiting for GetHuman-willisle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kickstarter's attention and get better help faster. Tap below to get started.
Having Kickstarter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-willisle fixes it.
This email address isn't valid

Kickstarter

Customer service issue
Reported by GetHuman-willisle
Jan 24th, 2019 - 3 mons ago
I have an issue with Kickstarter too
Not resolved
Seen by 3 customers so far
Similar issue to 314 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-willisle started working on this issue
Jan 24th 3:10pm