I donated to the Kickstarter account for Nate Hapke and To The Moon and Back. *Others I...

GetHuman-smagnan's customer service issue with Kickstarter from January 2019

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The issue in GetHuman-smagnan's own words
I donated to the Kickstarter account for Nate Hapke and To The Moon and Back. *Others I know who also donated have been receiving updates to the project but I haven’t received any. *I’d like to find out why I haven’t received updates and remedy the issue. *I did get the email telling me the project had reached its goal and my credit card would be charged. *Can you please assist me in straightening this out so I can start receiving updates?i have an established Kickstarter account
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Kickstarter

Customer service issue
Reported by GetHuman-smagnan
Jan 15th, 2019 - 9 mons ago
I have an issue with Kickstarter too
Not resolved
Seen by 4 customers so far
Similar issue to 298 others
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Timeline
GetHuman-smagnan started working on this issue
Jan 15th 7:00pm