I would like a refund of the amount that I paid for the superscreen. The creator Shut...

GetHuman-aarontbl's customer service issue with Kickstarter from October 2018

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The issue in GetHuman-aarontbl's own words
I would like a refund of the amount that I paid for the superscreen. The creator Shut down the company and refunded nothing. Per your policy where the Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill.*Project Creators may cancel or refund a Backer’s pledge at any time and for any reason, and if they do so, are not required to fulfill the reward.**I expect to get full reimbursement or a reasonable reimbursement based on the fact that this creator has fulfilled nothing as for the project.
GetHuman-aarontbl did not yet indicate what Kickstarter should do to make this right.
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Kickstarter

Customer service issue
Reported by GetHuman-aarontbl
Oct 12th, 2018 - 2 mons ago
I have an issue with Kickstarter too
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Seen by 3 customers so far
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Timeline
GetHuman-aarontbl started working on this issue
Oct 12th 11:25pm