I am being told by kickstarter that I need to have a Prototype of the app I plan to cre...

GetHuman-rexlunds's customer service issue with Kickstarter from October 2018

8 views | 159 similar | 0 following
Help with my Kickstarter issue
First: share to improve GetHuman-rexlunds's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rexlunds's next move: try the Kickstarter help center.
Kickstarter doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rexlunds will want to follow the link below to head to their help center. We will check on GetHuman-rexlunds later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rexlunds may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-rexlunds's own words
I am being told by kickstarter that I need to have a Prototype of the app I plan to create.** That’s understandable, as you wouldn’t want something getting funded that couldn’t work. In my case, there are already plenty of apps that work just like this one would.** The only functionality required for our app is daily push notifications, making a profile, tracking certain buttons that users press (they will rate their mood on a scale which we will keep track of), and keeping notes that users take (they will write some extended responses answering prompts).** As you can see, it’s a very simple concept. The only thing is, if the app isn’t desirable, we don’t want to create it. Instead of making a Proto type, we have put money into advertising and marketing. Should we switch to indigogo, or can this work out with your platform?**Thanks,*Rex

GetHuman-rexlunds did not yet indicate what Kickstarter should do to make this right.

How GetHuman-rexlunds fixed the problem

We are waiting for GetHuman-rexlunds to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kickstarter's attention and get better help faster. Tap below to get started.
Having Kickstarter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rexlunds fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rexlunds
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 159 others
0 customers following this


GetHuman-rexlunds started working on this issue
Oct 11th, 2018 3:13pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies