Kickstarter Customer Service

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Kickstarter.
As for contacting Kickstarter, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See Kickstarter Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Kickstarter.
How does Kickstarter work? Kickstarter is a crowdfunding platform that helps creators bring their projects to life. To get started, creators set a funding goal... Read more
How Do I Reset My Kickstarter Password? It is essential to change your Kickstarter account password regularly. This helps ensure the security of your account and prevents... Read more
What happens if a Kickstarter project doesn't reach its funding goal? If a Kickstarter project fails to reach its funding goal, all pledged funds are returned to the backers and the project creator does... Read more
What is the Kickstarter referral program? The Kickstarter referral program is a way for creators to invite their friends, family, and supporters to back their projects. By sharing... Read more
Can I fund a project anonymously on Kickstarter? Yes, you can fund a project anonymously on Kickstarter. Kickstarter allows backers to choose whether they want to be publicly displayed... Read more
What types of projects can I fund on Kickstarter? Kickstarter is a platform that allows for a wide variety of creative projects to be funded. From independent films and music albums... Read more
What are the fees associated with Kickstarter? Kickstarter charges a few fees to help cover operational costs and support creators. There are two main types of fees associated with... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common Kickstarter customer support problems.

Recent reasons customers contacted Kickstarter:

I had to setup a payment and it’s still not updated. I only have * more day to back the...
Ecripture knives.*Two years and counting. Majority of Kickstarter customers state they...
I have asked to cancel my subscription months ago. I am still being charged $** every m...
https:**www.kickstarter.com*projects*fitness-safety*breeze-silver-and-gold-cooling-tech...
**,*** backers pledged $*,***,*** on KICKSTARTER - including me - to "The Yes Company...
This issue involves a long-term problem with using apple id with email relay to login...
Hello,**I have a Kickstarter campaign that just finished today. It was successful. Her...
Hello,*I will start by pasting below the email correspondence between myself and Kickst...
Dear Sir or Madam, *we would like to develop a volunteer network app. However, we need...
My will you not contact the maker for me? I backed the AirTab, Backer ****. They keep h...
Hello, I supported Edina with a purchase of her project 'Songs for Spanish and Classica...
I have been attempting to pledge to the Dungeon Alchemist kickstarter for a few days no...
We would like to change our vanity URL
Hello, i have received an email from kickstarter regarding infringement copyright issue...
*AllLivesMatter*I have been a Kickstarter client for a few years now and the majority o...

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Does GetHuman work with Kickstarter?

GetHuman does not work with Kickstarter's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Kickstarter at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Kickstarter's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Kickstarter at a Glance

Kickstarter has no phone number
Kickstarter has no chat option
Kickstarter has 1 customer emailBEST
Kickstarter has 1 help forum
Kickstarter has no twitter handle
Kickstarter has no facebook page
Kickstarter Phone Number and Contact Information

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