Where is My Title?!!

GetHuman2886748's customer service issue with Kia Motor Co from May 2019

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The issue in GetHuman2886748's own words
I am trying to find out why I don't have my title after paying my car off last month! ... Every time I call Kia Customer Service, I get a different answer. It's annoying because I have paid off my car loan and I need the title! First, the title was supposedly sent to the auction, then it was "sent to my house over a week ago." It's not here! Kia's customer service just give you lip service, telling you whatever to placate you and get you off the phone...
I can't get the license plates without the title.
I want my title. They had it and lost it and I need it as soon as possible.
This is my fourth Kia and sadly my LAST. How I have been treated with such disregard is*unacceptable.
We call every day. Every day it's a different story.
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Kia Motor Co

Kia Customer Care (what a joke)
Customer service issue
Reported by GetHuman2886748
May 8th, 2019 - 2 mons ago
I have an issue with Kia Motor Co too
Not resolved
Seen by 10 customers so far
Similar issue to 110 others
0 customers following this
Timeline
GetHuman2886748 started working on this issue
May 8th 3:30pm
GetHuman2886748 indicated the issue is not fixed yet.
May 9th 3:29pm