I’ve had my Keurig K-compact since Christmas. Every time I use it my coffee smells and...

GetHuman1923225's customer service issue with Keurig from January 2019

4 views
 | 
452 similar
 | 
0 following
Help with my Keurig issue
Next: our robot will wait on hold for GetHuman1923225 to get a Keurig rep on the line!
Always use the GetHuman Phone tocall Keurig. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1923225's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman1923225's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1923225's own words
I’ve had my Keurig K-compact since Christmas. Every time I use it my coffee smells and taste of plastic. I tried the vinegar water and it worked for one cup of coffee but the next morning the plastic taste was back. I even let vinegar water sit in it over night and the first cup of water that came out smelled more of plastic than vinegar. I’ve been running * large cups of vinegar water through it and *-* plain water( to rid the vinegar smell) before I can drink a cup of coffee. I’ve done this EVERYDAY since December **,****. I don’t know what else to do. I’ve owned the Keurig mini for almost * years and never had this issue. My husband purchased the compact for me for Christmas as a upgrade but I’m very disappointed in it!
GetHuman1923225 did not yet indicate what Keurig should do to make this right.
I have an issue with Keurig too
How GetHuman1923225 fixed the problem
We are waiting for GetHuman1923225 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Keurig's attention and get better help faster. Tap below to get started.
Having Keurig issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Keurig email you?
This email address isn't valid
Follow this issue
See how GetHuman1923225 fixes it.
This email address isn't valid

Keurig

Customer service issue
Reported by GetHuman1923225
Jan 8th, 2019 - a mon ago
I have an issue with Keurig too
Not resolved
Seen by 4 customers so far
Similar issue to 452 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home Address
Timeline
GetHuman1923225 started working on this issue
Jan 8th 4:37pm