The top lever won’t go down to process cup of coffee

GetHuman1702405's customer service issue with Keurig from December 2018

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Help with my Keurig issue
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GetHuman1702405's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)
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The issue in GetHuman1702405's own words
The problem: The top lever won’t go down to process cup of coffee
GetHuman1702405 did not yet indicate what Keurig should do to make this right.
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Customer service issue
Reported by GetHuman1702405
Dec 6th, 2018 - 10 mons ago
I have an issue with Keurig too
Not resolved
Seen by 3 customers so far
Similar issue to 326 others
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GetHuman1702405 started working on this issue
Dec 6th, 2018 3:33pm