Today I purchased a ** ct. box of KEURIG BOLD ROAST COFFEE COLLECTION. As a fan of you...
GetHuman-kcldn's customer service issue with Keurig from September 2018
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The issue in GetHuman-kcldn's own words
Today I purchased a ** ct. box of KEURIG BOLD ROAST COFFEE COLLECTION. As a fan of your Green Mountain Dark Magic and Double Diamond K-cups, I was extremely disappointed when I opened the box because:** I only received FIVE of the SIXTEEN varieties listed on the box.* Of the ** varieties received, THREE were labelled as being LIGHT ROAST** Of the ** varieties received, SIX were labelled as being MEDIUM ROAST* and* Of the ** varieties received, THREE were labelled as being ARTIFICIALLY FLAVORED.**I certainly would NOT have purchased this KEURIG BOLD ROAST COFFEE COLLECTION had I known what the box actually contained. In order to correct this error I would like you to send me TWENTY-TWO "DARK ROAST" K-cups to replace those not contained in the ** ct. box of KEURIG BOLD ROAST COFFEE COLLECTION that I bought today.**Please send them to* Ted Meskunas* * Homestead Road* Glenville, NY *****-****
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