I have an old bill I haven't been able to pay, I had heart stents placed in the hospita...

GetHuman1042443's customer service issue with Kentucky Utilities Co from August 2018

6 views | 3 similar | 0 following
Help with my Kentucky Utilities Co issue
First: share to improve GetHuman1042443's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1042443 to get a Kentucky Utilities Co rep on the line!
Always use the GetHuman Phone to call Kentucky Utilities Co. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1042443's own words
I have an old bill I haven't been able to pay, I had heart stents placed in the hospital in the town I was living in at the time. I was relocated to families home for rehabilitation. and haven't been able to work, their were other health complications also preventing me from returning to work immediately. I want to have service restored in my new place, but k.u, wont hook service up until I pay the entire bill.****.** I want a payment plan allowing me to have new service again, and I cant wait for months to pay it down to move in to a new place. im sure they can work with me, but haven't. Can you help me. I have offered to pay ** extra dollars a month on a new account paying the old account down from ***, if ku would allow me? I desperately need the help from ku. my social is ***-**-**** Daniel k dillon

GetHuman1042443 did not yet indicate what Kentucky Utilities Co should do to make this right.

How GetHuman1042443 fixed the problem

We are waiting for GetHuman1042443 to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Need to transfer into my name (new customer)When you receive a Disconnection Notice can you set the payment for a later date?
Do you have a customer issue as well?
We can help you get Kentucky Utilities Co's attention and get better help faster. Tap below to get started.
Having Kentucky Utilities Co issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1042443 fixes it.
This email address isn't valid

Kentucky Utilities Co

Customer service issue
Reported by GetHuman1042443
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3 others
0 customers following this
Items needed
Account holder name
Account number
Billing address


GetHuman1042443 started working on this issue
Aug 27th, 2018 5:14pm