Hi, *I have a problems with my order because I bought four items for you shop on-line o...
GetHuman1966979's customer service issue with KennethCole.com from January 2019
Help with my KennethCole.com issue
First: share to improve GetHuman1966979's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1966979's next move: talk to KennethCole.com when they open.
KennethCole.com's call center is closed now. We will send GetHuman1966979 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1966979 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1966979's own words
Hi, *I have a problems with my order because I bought four items for you shop on-line on Black Friday in November **, with web order number ***************, internal order number ************** and costumer order **********.*my bank account looks like they discount the money for the watches and the day December ** of **** I received one box and the box just to had one watch and not four weren’t three out. *I get the wathc references LD *HS, SB SB SB.*I didn’t receive this watches **. MN *HA BK BN BK $ USD **.***. MN *HA BK BK BK $ USD **.***. MN *HA BK BK Bk $ USD **.** *Please how can You help me with my other watches because I paid for everything not for just one.**Thanks you, I appreciate you doing that.
GetHuman1966979 did not yet indicate what KennethCole.com should do to make this right.
I have an issue with KennethCole.com too
How GetHuman1966979 fixed the problem
We are waiting for GetHuman1966979 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.