Our refrig is making rusty ice cubes since May. We turned off the ice maker for two we...

GetHuman904369's customer service issue with Kenmore from July 2018

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Our refrig is making rusty ice cubes since May. We turned off the ice maker for two weeks and now it is back on and our first batch are darker than before. I have made regular ice cubes with a tray thinking it is our water but the cubes are good. We have a copper supply line also. What in this ice maker is causing rust to form. Has there been a problem like this before? This refrig was bought **** and we had service men out * time to replace the ice maker and the last time they replaced it with a refurbished one and in my survey I said I was not happy about that.
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Kenmore

Customer service issue
Reported by GetHuman904369
Jul 21st, 2018 - a yr ago
I have an issue with Kenmore too
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Seen by 4 customers so far
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GetHuman904369 started working on this issue
Jul 21st, 2018 10:35pm
GetHuman904369 indicated the issue is not fixed yet.
Jul 22nd, 2018 1:17pm
GetHuman904369 indicated the issue is not fixed yet.
Jul 23rd, 2018 12:50pm