How to set up the diagnostics feature

GetHuman210492's customer service issue with Kenmore from July 2018

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The issue in GetHuman210492's own words
The problem: How to set up the diagnostics feature
GetHuman210492 did not yet indicate what Kenmore should do to make this right.
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Kenmore

Customer service issue
Reported by GetHuman210492
Jul 18th, 2018 - a yr ago
I have an issue with Kenmore too
Not resolved
Seen by 1 customer so far
Similar issue to 41 others
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Timeline
GetHuman210492 started working on this issue
Jul 18th, 2018 9:01pm