Kenmore refrigerator not working since June *.*First repair man came on **th, asked whe...

GetHuman-beringka's customer service issue with Kenmore from June 2018

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Kenmore refrigerator not working since June *.*First repair man came on **th, asked where the parts were ? No one had ordered parts. He ordered parts, were delivered to our address. New man came on **th , installed parts, said frig was fixed, would take **-** hours to cool. Never cooled. We called repair, first available appt **th. That will be * weeks without refrigeration. I came home from hospital on *th, need ice after surgery as well as good nutritional meals..no refrig. We paid $***.** for our service policy, totally expect better service. All I can reach on the phone are operators in the Pjillipines who politely read their script, 'we are very sorry, will have your appt on **th' *Can't anybody do anything better than this treatment ??????*Mrs Anderson
I trust that Kenmore will make this right and come up with a resolution that is fair.
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Kenmore

Customer service issue
Reported by GetHuman-beringka
Jun 25th, 2018 - 2 mons ago
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GetHuman-beringka started working on this issue
Jun 25th 5:48pm
GetHuman-beringka confirmed the issue is fixed. Hooray!
Jun 25th 9:52pm