Kenmore refrigerator not working since June *.*First repair man came on **th, asked whe...
GetHuman-beringka's customer service issue with Kenmore from June 2018
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The issue in GetHuman-beringka's own words
Kenmore refrigerator not working since June *.*First repair man came on **th, asked where the parts were ? No one had ordered parts. He ordered parts, were delivered to our address. New man came on **th , installed parts, said frig was fixed, would take **-** hours to cool. Never cooled. We called repair, first available appt **th. That will be * weeks without refrigeration. I came home from hospital on *th, need ice after surgery as well as good nutritional meals..no refrig. We paid $***.** for our service policy, totally expect better service. All I can reach on the phone are operators in the Pjillipines who politely read their script, 'we are very sorry, will have your appt on **th' *Can't anybody do anything better than this treatment ??????*Mrs Anderson
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GetHuman-beringka confirmed the issue is fixed. Hooray!
Jun 25th, 2018 9:52pm
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