I am requesting this for the fourth time. Though I have been informed twice by two Inte...

GetHuman-ernieord's customer service issue with Kayak from June 2019

Help with my Kayak issue
First: share to improve GetHuman-ernieord's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ernieord may need:
Username, Password, and Email address on the account
The issue in GetHuman-ernieord's own words
I am requesting this for the fourth time. Though I have been informed twice by two Interjet divisions through two different phone calls that my reservation X**RXI Is confirmed, I never got written confirmation that this was so. I would like an email to *****@***.com to verify this sonIncan show it at the airport. Here are the details. I booked a NYC-Cancun- NYC ticket through Kayak and paid for it. The flight through Delta on July * from JFK, NYC to Cancun shows no problem. But the return flight from Cancun to NYC through Interjet is not clear, though the two phone calls to Interjet, which Kayak asked me to do, showed no problem. It is a July * Interjet **** to Mexico leaving at ****, then connecting to Interjet **** leaving at **** for JFK arriving at ****. I request written confirmation of this emailed *****@***.com, preferably the whole round trip ticket which includes the Delta trip to Cancun on July * and the return Interjet trip on July *. Time is running out on me, so please email me as soon as possible. Thank you, Ernesto Ordonez

GetHuman-ernieord did not yet indicate what Kayak should do to make this right.

How GetHuman-ernieord fixed the problem

We are waiting for GetHuman-ernieord to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kayak's attention and get better help faster. Tap below to get started.
Having Kayak issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kayak

Customer service issue
Reported by GetHuman-ernieord
Jun 27th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1244 others
0 customers following this

Timeline

GetHuman-ernieord started working on this issue
Jun 27th, 2019 4:01pm