I try to book a flight from Air China *** through Kayak website from *** to **** from S...

GetHuman-xokary's customer service issue with Kayak from January 2019

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The issue in GetHuman-xokary's own words
I try to book a flight from Air China *** through Kayak website from *** to **** from San Francisco to Seoul, Korea. And the price is around *** per ticket. Before I try to book the flight, it show that there will be one carry on bag and one checked bag included. When I entering all the information to the last step before I pay, it only show one carry on bag per person is included for this flight. I just want to know what is the correct information. Please reply me as soon as possible, because I need to book the flight.
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Customer service issue
Reported by GetHuman-xokary
Jan 15th, 2019 - a mon ago
I have an issue with Kayak too
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Seen by 2 customers so far
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GetHuman-xokary started working on this issue
Jan 15th 12:00am