GetHuman1830728's customer service issue with Kayak from December 2018
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Help with my Kayak issue
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Before contacting them, items GetHuman1830728 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1830728's own words
Pay for flights for our daughter ... When trying to book a round trip flight from Indonesia to London for my daughter your software redirects to mytravel. Subsequently when proceeding through the checkout procedure the software consistently reports time to undertake transaction exceeded
I tried booking flights for my daughter using several different search engines with the same result each time which suggests that there is a software issue with mytravel
I would like kayak to resolve the payment process for mytravel in order that I can purchase tickets for my daughter to travel home.
Being a new customer I anticipated a seemless service as advertised on to.
As already commented on, we tried several different search engines as we believed the issue might be related to a specific search engine
I have an issue with Kayak too
How GetHuman1830728 fixed the problem
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