I booked my airfare through Kayak from Kansas City to Paris on *******. It was on Icela...
GetHuman-pcmorley's customer service issue with Kayak from August 2018
Help with my Kayak issue
Next: our robot will wait on hold for GetHuman-pcmorley to get a Kayak rep on the line!
Always use the GetHuman Phone tocall Kayak. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-pcmorley's own words
I booked my airfare through Kayak from Kansas City to Paris on *******. It was on Iceland Air for ******* through ******* for myself and my wife. I have my Vayama E-ticket. (Booking * KUSW-*******) (Iceland Air online checking number QLVFCX) On it it says the class is economy. I called Iceland Air to confirm my check in baggage today. They told me that I was not economy standard which allow us to check one bag. They said we were economy light (which says nothing about economy light on my confirmation) so we do not get to check any bags and can take on one carryon bag. (One carryon for ** days in Paris!!!!) we can purchase one bag each at $***. The rest of my family booked through Kayak and have the same issue. (* of us) It is costing us $*,*** to be able to check one bag each. It should have said on Kayak that at this price you do not get any check any bags.**Peter Morley****-***-**********@***.com
GetHuman-pcmorley did not yet indicate what Kayak should do to make this right.
I have an issue with Kayak too
How GetHuman-pcmorley fixed the problem
We are waiting for GetHuman-pcmorley to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.