I have trip purchasing a ticket twice this morning, and I have received a notification...

GetHuman818049's customer service issue with Kayak from June 2018

Help with my Kayak issue
The issue in GetHuman818049's own words
I have trip purchasing a ticket twice this morning, and I have received a notification that it did not go through, I should contact my credit card provider, when I went to the bank this morning, I have been told that the transaction went through twice for the Fort Lauderdale Port-au-Prince ticket, but did not go through for the Port-au-Prince to Fort Lauderdale one. I was wondering how I should fix that. I am from Haiti, my phone number is (***)****-****
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Kayak

Customer service issue
Reported by GetHuman818049
Jun 25th, 2018 - 6 mons ago
I have an issue with Kayak too
Fixed
Seen by 3 customers so far
Similar issue to 219 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman818049 started working on this issue
Jun 25th 2:16pm
GetHuman818049 indicated the issue is not fixed yet.
Jun 28th 2:49pm