Identity theft*Credit card was opened fradulantly.*Through Genesis and charged fradulan...

GetHuman-shookriy's customer service issue with Kay Jewelers from October 2018

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Identity theft*Credit card was opened fradulantly.*Through Genesis and charged fradulantly.*First applied through Comnity bank the application was not approved to automaticaly on line it went to Genesis for approval.*Then it got approved for over ****.** dollars.*They said one bank does not inform the other bank of fraud. Comnity do not have data to put alerts. Genesis said they put alert in the data. *You need to create a system where people can’t not buy on line for thousands of dollars.
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Kay Jewelers

Customer service issue
Reported by GetHuman-shookriy
Oct 22nd, 2018 - 5 mons ago
I have an issue with Kay Jewelers too
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Seen by 3 customers so far
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GetHuman-shookriy started working on this issue
Oct 22nd, 2018 4:25pm