Bracelet I brought two years ago and want fixed

GetHuman1105161's customer service issue with Kay Jewelers from September 2018

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The issue in GetHuman1105161's own words
The problem: Bracelet I brought two years ago and want fixed
GetHuman1105161 did not yet indicate what Kay Jewelers should do to make this right.
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Kay Jewelers

Customer service issue
Reported by GetHuman1105161
Sep 6th, 2018 - 6 mons ago
I have an issue with Kay Jewelers too
Not resolved
Seen by 2 customers so far
Similar issue to 42 others
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Timeline
GetHuman1105161 started working on this issue
Sep 6th, 2018 10:03pm