Hi,**I ordered a handbag( Cameron street Clarise, heirloom red) and the order number wa...

GetHuman2893277's customer service issue with Kate Spade from May 2019

Help with my Kate Spade issue
The issue in GetHuman2893277's own words
Hi,**I ordered a handbag( Cameron street Clarise, heirloom red) and the order number was ********. I got an email that my package was delivered on May *. But, I never got the package and finally found out my package from you was stolen.( I am living in an apartment and recently, there was a package room break in. The local police is working to find the culprit these days and my apartment staff gave me the case number( case number: ****-******) to report you about this. So, please send me the same bag again!**Thanks,*Joanne Lee
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Kate Spade

Customer service issue
Reported by GetHuman2893277
May 9th, 2019 - a mon ago
I have an issue with Kate Spade too
Fixed
Seen by 4 customers so far
Similar issue to 58 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman2893277 started working on this issue
May 9th 3:29pm
GetHuman2893277 confirmed the issue is fixed. Hooray!
May 10th 11:43pm
GetHuman2893277 confirmed the issue is fixed. Hooray!
May 11th 3:49am