Before contacting them, items GetHuman-gabrafam may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gabrafam's own words
Re - Order number **********I called on Saturday early morning to cancel an order placed on Friday (*****) and was assured this was done - as order was still being processed and credit card was not charged. **However this morning I received an email saying the order had shipped. Can you please clarify if this email was sent in error? I have tried calling several times but the line won’t connect. **Many thanks in advance,**Lillian
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