Kaspersky is not working for my iPad

GetHuman759347's customer service issue with Kaspersky Lab from June 2018

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Help with my Kaspersky Lab issue
Before contacting them, items GetHuman759347 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
GetHuman759347's next move: have a Kaspersky Lab rep call.
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The issue and preferred resolution, in GetHuman759347's own words:
The problem I ran into: Kaspersky is not working for my iPad
I trust that Kaspersky Lab will make this right and come up with a resolution that is fair.
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Kaspersky Lab

Customer service issue
Reported by GetHuman759347
Jun 7th, 2018 - 12d ago
I have an issue with Kaspersky Lab too
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Seen by 2 customers so far
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Timeline
GetHuman759347 started working on this issue
Jun 7th 12:54pm