CANNOT click through to sign PPP loan docs on Kabbage.com after being approved - so stuck in limbo

GetHuman5142584's customer service issue with Kabbage from August 2020

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The issue in GetHuman5142584's own words
Reach customer service by phone or email ... Same thing. I was approved for a PPP loan but absolutely cannot get through via any medium - any phone number, any email to Kabbage ... "review loan docs" takes me no where. it's driving me wild.
There is glitch in their website and they aren't answering voice messages, email requests or picking up the phone.
I want them to call me and email me the instructions for finally accessing my loan documents
They would make money off of my loan
TRIED EVERYTHING
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Kabbage

PPP Loan
Customer service issue
Reported by GetHuman5142584
Aug 7th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 337 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account

Timeline

GetHuman5142584 started working on this issue
Aug 7th, 2020 10:37pm
GetHuman5142584 indicated the issue is not fixed yet.
Aug 10th, 2020 4:40am
GetHuman5142584 indicated the issue is not fixed yet.
Dec 21st, 2020 9:20pm