Unauthorized use of email, Kabam refuses to correct the issue

GetHuman1623813's customer service issue with Kabam from November 2018

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Help with my Kabam issue
GetHuman1623813's next move: try the Kabam help center again.
Kabam doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1623813 will want to follow the link below to head to their help center. We will check on GetHuman1623813 later to make sure it's all set or try to help escalate.
The issue in GetHuman1623813's own words
remove my email address from their system ... Someone used my email address to create an account with Kabam but I did not have any knowledge of this or authorize it. I emailed support and they want me to confirm a bunch of information I cannot possibly have as I DID NOT CREATE THE ACCOUNT. They refuse to READ the issue but keep sending me scripted responses and not helping to resolve the issue. Its like no one there reads or understands English
No one seems to read ENglish - all they do is send the same form letter over and over without acknowledging the issue
Delete my email address
I am NOT a customer, nor will I ever be. With service like this, Im shocked anyone would do business with them
I have emailed since they have on other way to access support but it seems no human who understands English is receiving the messages
I have an issue with Kabam too
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Kabam

Kabam
Customer service issue
Reported by GetHuman1623813
Nov 25th, 2018 - 10 mons ago
I have an issue with Kabam too
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Seen by 3 customers so far
Similar issue to 101 others
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Timeline
GetHuman1623813 started working on this issue
Nov 25th, 2018 10:32pm
GetHuman1623813 indicated the issue is not fixed yet.
Nov 25th, 2018 10:34pm