My wife traveled from Delhi to AMS and to her final destination of YYZ. She could not...

GetHuman-chopragu's customer service issue with KLM Royal Dutch Airlines from October 2019

Help with my KLM Royal Dutch Airlines issue
The issue in GetHuman-chopragu's own words
My wife traveled from Delhi to AMS and to her final destination of YYZ. She could not get her miles credited towards her own Flying Blue number which she did not have at the time of check in. How can she get the credit for the first leg of her travel? Her date of travel was Oct **, ****.

GetHuman-chopragu did not yet indicate what KLM Royal Dutch Airlines should do to make this right.

How GetHuman-chopragu fixed the problem
KLM is very supportive through their Twitter account and were able to provide me with the link where I could contact them with copies of boarding passes and the ticket which would enable them to give us the relevant credits towards their Rewards program.
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KLM Royal Dutch Airlines

Customer service issue
Reported by GetHuman-chopragu
Oct 29th, 2019 - a year ago
Fixed
GetHuman-chopragu shared how to fix
Seen by 12 customers so far
Similar issue to 508 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman-chopragu started working on this issue
Oct 29th, 2019 8:49pm
GetHuman-chopragu indicated the issue is not fixed yet.
Oct 30th, 2019 12:55am
GetHuman-chopragu confirmed the issue is fixed. Hooray!
Oct 30th, 2019 12:55am

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