Hello, I have a current reservation that I am attempting to change to the next day. I a...

GetHuman-wilsoncm's customer service issue with KLM Royal Dutch Airlines from June 2018

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Hello, I have a current reservation that I am attempting to change to the next day. I am referencing service ID number MS***. My reservation, VYEHRZ, was originally booked for ** July **** and it appears that I successfully changed it to ** July ****. However, when I was on the payment page, the website failed and did not take my payment for the change fee and fare difference. The new flight is now showing up, but the old flight is still there as well.**I just need to make sure to pay the correct fee (*** AED) and delete out the ** July flight. Unfortunately, I am in Afghanistan at the moment and cannot place a phone call to you.**Please let me know what I need to do to get this corrected. Thank you very much. My email is *****@***.com.
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KLM Royal Dutch Airlines

Customer service issue
Reported by GetHuman-wilsoncm
Jun 25th, 2018 - 4 mons ago
I have an issue with KLM Royal Dutch Airlines too
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Name on the ticket
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Billing address
Email address on the account
Frequent Flyer number (if applicable)
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GetHuman-wilsoncm started working on this issue
Jun 25th 5:21pm
GetHuman-wilsoncm confirmed the issue is fixed. Hooray!
Jun 25th 8:09pm