Kfc has the worst customer service ever!!!!!!!!!

GetHuman4971382's customer service issue with KFC from June 2020

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The issue in GetHuman4971382's own words
To much to text but we went to kfc to buy lunch long story short they over charged us and when we showed them the proof on our bank they said no we didnt it just says posting it was * girls and they were as rude as anything i asked to speak to a manager and the one girl said yes but its not gonna help with anything because we didnt over charge u but they did never got me a manager so i got ahold of corporate what a joke that is so they say u gotta wait * days so i waited nothing happened then i called corporate again and they said that they spoke to that kfc and the manager said they fixed it but the money was still taken from my account so now corporate said u will have to wait * days this kept going on and on with u need to wait three days like * or * times i finally said i need to speak to someone higher up and i still have not heatd a word its been * months they are a joke and are rude and dont care about the customer at all i finally had to call my bank after about a month and have them despute it how sad that if i didnt do that they still would have taken two payments from me pretty sad u go to lunch and what should be $** turns in to $** and during the hardest time with all this covid stuff going on u try and help this business out and they do this to you is sad that they have no feeling for people who work very hard for the money they make WILL NEVER EVER EAT AT A KFC IN MY LIFE AGAIN SAVE YOUR MONEY THEY ARE A JOKE.

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KFC

Customer service issue
Reported by GetHuman4971382
Jun 19th, 2020 - 8 months ago
Not resolved
Seen by 23 customers so far
Similar issue to 1281 others
0 customers following this
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Location of KFC restaurant

Timeline

GetHuman4971382 started working on this issue
Jun 19th, 2020 2:10pm
GetHuman4971382 confirmed the issue is fixed. Hooray!
Jun 19th, 2020 6:30pm
GetHuman4971382 confirmed the issue is fixed. Hooray!
Jun 19th, 2020 6:30pm
GetHuman4971382 confirmed the issue is fixed. Hooray!
Jun 19th, 2020 6:32pm
GetHuman4971382 indicated the issue is not fixed yet.
Jun 19th, 2020 6:32pm
GetHuman4971382 confirmed the issue is fixed. Hooray!
Jun 19th, 2020 6:43pm
GetHuman4971382 indicated the issue is not fixed yet.
Jun 19th, 2020 6:44pm

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