****-**-** at *.** pm went to the local KFC store number ****. I placed an order and wa...

GetHuman4870578's Make a Complaint issue with KFC from May 2020

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The issue in GetHuman4870578's own words
****-**-** at *.** pm went to the local KFC store number ****. I placed an order and waited ** minutes for it to be ready. When I arrived at home with the order for myself and my girlfriend I discovered my * crunch sandwiches the buns were burnt and the third crunch sandwich was the hot and spicy chicken when I specifically told the people a normal chicken sandwich. As I do not like spicy hot things. My girlfriend's order which was a three piece chicken combo was also made with spicy chicken which she does not like at all. The only good part of the order was the gravy. I was fuming and I was going to go back and complain but the girlfriend told me to wait till today until I have calm down. I took pictures of the order and kept the receipt. The total came to $**.** needless to say did not eat any of it except the french fries and gravy and this is after I went to McDonald's to get us a meal as I was not going to go back to KFC. So the cost of the KFC $**.** and the cost of the McDonald's order $**.** and the gas I wasted made for a terrible evening and an expensive one. As stated I have pictures and I really really would like to send them to head office and post them on Facebook or something which I am holding off on. How is KFC going to correct this situation? I expect a response shortly. Thank you for now still upset

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KFC

Make a Complaint issue
Reported by GetHuman4870578
May 26th, 2020 - a year ago
Not resolved
Seen by 23 customers so far
Similar issue to 1354 others
0 customers following this

Timeline

GetHuman4870578 started working on this issue
May 26th, 2020 1:42pm