I was a frequent visitor to our local kfc. I will no longer be visiting this location...

GetHuman4844866's Make a Complaint issue with KFC from May 2020

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The issue in GetHuman4844866's own words
I was a frequent visitor to our local kfc. I will no longer be visiting this location. Simply because the staff at this location could care less about their guests and making them have an enjoyable experience. * The issues with this and many visits before is the quality of the food and the attitudes of the staff. For the last few visits the mashed potatoes have been old and nasty, the gravy has been nothing but brown colored water. The fries that I received were so old and hard that not even my dog would eat them. * I tried for ** to ** minutes to get someone to answer their phone to let them know the issues that occurred during today's (*****, ****) visit. No one would answer the phone. I even tried your corporate number, but to no avail.* As for my recommendation for a fix. Hire people that truly care about what they are selling. Teach your employees and all managers that the "guest comes first". And if they don't want to do their jobs correctly then advise them to find other employment. The employee that took my payment looked to be inebriated, I'm not saying she was but it sure looked like it to me. * If you need more clarification on this or any other incident was feel free to contact me via the email address I have provided. Thank you for your time.

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Make a Complaint issue
Reported by GetHuman4844866
May 19th, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 1372 others
0 customers following this


GetHuman4844866 started working on this issue
May 19th, 2020 10:56pm