my name is gordon c jones jr ive been going to kfc for ** yrs and never had a problem u...

GetHuman3699958's customer service issue with KFC from October 2019

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The issue in GetHuman3699958's own words
my name is gordon c jones jr ive been going to kfc for ** yrs and never had a problem until now on **-*-**** i went ro store y****** **** w.washington st Indianapolis,Indiana and i ordered a $* fill up ** which is a leg a thigh mashed potatoes and gravy and a cookie i had to wait ** minutes before i got my order and then it was wrong insead of a thigh i got a breast then when i went up after waiting ** min the cashier took my ticket to the manager and she got hateful said she called out the order and got no answer i told the cahier that if the turned off the freaking radio then maybe someone could her her i worked at that same kfc in the ****'s and i know for a fact its not that difficult getting an order right twice ive gone into that kfc twice i got the same order and twice the managed to ***** **** up and that sounds like to me you have incompetent people working for you that store needs to get **** together they focus to much on drive through and not enough to the lobby the work needs to be split evenly between both lobby and drive through i had a manager that use to drive thru is for lazy *** people i intead to agree these two incidents at the same store will not stop me from going to kfc i grew up on kfc and love the chicken however though i will be going to.someother store which is a shame do to the inconvenience when i left that store there were atleast * people ahead of me and about another * after talking to a few of them some were waiting ** min or longer on there order kfc is supposed to be a fast food restaurant i have not seen any indication of that one shouldn't have to wait for more the * to * min now i know this will most likely fall upon deaf but atleast i let you know that in the ** yrs of going to kfc that was he worst experience i have ever had at a kfc thank you for your time

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KFC

Customer service issue
Reported by GetHuman3699958
Oct 3rd, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 3466 others
0 customers following this

Timeline

GetHuman3699958 started working on this issue
Oct 3rd, 2019 11:41pm