I would like to make a complaint about the KFC in Yukon OK ON Garth Brooks Blvd. We ea...

GetHuman2973441's customer service issue with KFC from May 2019

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The issue in GetHuman2973441's own words
I would like to make a complaint about the KFC in Yukon OK ON Garth Brooks Blvd. We eat here quite often and there have been many times that the food wasn’t great and we never complain. My husband just got back from getting food from there and the two three piece chicken $* fill up boxes were missing biscuits. I called and there solution was to drive all the way back up there (across town) and they would give us free biscuits. So I have to either *. Drive all the way back up there to have a biscuit meal or *. Buy a whole new meal so I can get free extra biscuits (not really free because I did already pay for the biscuits I didn’t receive). When I asked if they could just replace the meals due to their mistake and our inconvenience, his response was “well that’s a bit much for just missing biscuits”..,. The biscuits are a *** of the meal and one of the main reasons I eat at KFC. I received terrible service (not including *** of the meal) and terrible customer service when I called about their mess up. I would like to have both of my * piece chicken strip $* fill up boxes replaced with the biscuits. We really do eat at KFC quite often but if this isn’t resolved then we will no longer be eating there.

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KFC

Customer service issue
Reported by GetHuman2973441
May 24th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2449 others
0 customers following this

Timeline

GetHuman2973441 started working on this issue
May 24th, 2019 12:49am

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