Okay last night about *:** I called in a order of a **-piece meal deal I called in beca...

GetHuman2617062's customer service issue with KFC from March 2019

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The issue in GetHuman2617062's own words
Okay last night about *:** I called in a order of a **-piece meal deal I called in because I told him I wanted fresh chicken when I got up to the window to pay I asked the lady if that's if it's fresh chicken to make sure takes my money take my money and she said I don't know not but no don't fresh chicken I should make sure it's fresh she went back there and some other lady came out and gave me my my order so I thought it was fresh chicken soon enough I got home it wasn't fresh chicken it was in the crispy chicken it was the old chicken taste then taste too good then I called up the next day though this morning at **:** talk to lady I think her name was Rachel she explained from last night and she said she was working last night and they couldn't figure out so they knew it was supposed to be fresh chicken so they gave me the old chickenif the manager knew it was supposed to be fresh chicken why did she give the old chicken out try to explain to that to the manager in the morning and then she just hung up on me very disrespectful ** then she wouldn't give me the GM's nameI guess it's just won't get my my money no more

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Customer service issue
Reported by GetHuman2617062
Mar 28th, 2019 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1792 others
0 customers following this


GetHuman2617062 started working on this issue
Mar 28th, 2019 3:51pm

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