Hi,* I just want to let you know that I ordered flavor shots with mushroom soup to go e...

GetHuman-elyssema's customer service issue with KFC from February 2019

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Hi,* I just want to let you know that I ordered flavor shots with mushroom soup to go earlier and when I get back to our room I tasted the soup and found out that it is spoiled. I went back to your store to make a complaint, the manager gave me another meal and I went back to our room again (btw my son is going to eat the food and he is a patient of Medical City), i noticed that the gravy doesn't look normal so I tasted it before giving the food to my son, and I am right, it is also SPOILED! I called the store as I can no longer go back down there from the **th flr of Medical City. They changed the food i ordered but I am not pleased and I want you to PLEASE DO SOMETHING ABOUT THIS! What if me and my sick son was able to eat the food? Who will be liable for this? Good thing it's still early and they were able to discard the soup and gravy at that time so the other customers won't taste your SPOILED SOUP AND GRAVY! I WANT TO MAKE A FORMAL COMPLAINT ABOUT KFC AND I HAVE ALL THE PHOTOS OF THE FOOD YOU GAVE ME.
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Customer service issue
Reported by GetHuman-elyssema
Feb 17th, 2019 - 8 mons ago
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GetHuman-elyssema started working on this issue
Feb 17th 1:29am
GetHuman-elyssema confirmed the issue is fixed. Hooray!
Feb 17th 1:31am
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Feb 17th 1:31am