I called the KFC located at *** W Washington St, Charleston, WV ***** today at approxim...
GetHuman2095168's customer service issue with KFC from February 2019
5 views | 1290 similar | 0 following
Help with my KFC issue
Next: our robot will wait on hold for GetHuman2095168 to get a KFC rep on the line!
Always use the GetHuman Phone to call KFC. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2095168's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2095168 may need:
Your name and Location of KFC restaurant
The issue in GetHuman2095168's own words
I called the KFC located at *** W Washington St, Charleston, WV ***** today at approximately *:** P.M. Eastern time. I asked the lady if I could place an order for the $** fill up with * extra breast and * extra large side to be ready at *:** P.M. because we have to ride a city bus. She said yes so I placed the order. She asked agian what time we would pick it up and I said *:** P.M., so we would be able to catch the last bus back home. My Husband got to the location at approximately *:** and the food was not ready. The Manager was taking other orders instead of finishing ours that was already supposed to be ready. I called to ask why our food was not done, and he told me my Husband had not been waiting ** min and the food was done. He said he was getting it bagged then and was very rude. This was at *:** P.M. I asked why it was not ready at *:** P.M. but all he said was he was giving my Husband the food now and hung up the phone. By this time the bus had already ranand there are no other buses or a way of transportation for him to come home. I am very displeased with you manager and customer service at this location and will not go back. I was a manager for * years at restaurant. This is not how a Manager is supposes to run their store. He did not offer to fix the problem, or even try to act like he cared. Now my family will be waiting for my Husband to walk over * miles home in *** weather.
GetHuman2095168 did not yet indicate what KFC should do to make this right.
I have an issue with KFC too
How GetHuman2095168 fixed the problem
We are waiting for GetHuman2095168 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.