In short, we waited for ** mins, went to the counter and woman said they hadn't even st...

GetHuman1661677's customer service issue with KFC from November 2018

5 views
 | 
808 similar
 | 
0 following
Help with my KFC issue
Next: our robot will wait on hold for GetHuman1661677 to get a KFC rep on the line!
Always use the GetHuman Phone tocall KFC. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1661677's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
First: share to improve GetHuman1661677's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1661677's own words
In short, we waited for ** mins, went to the counter and woman said they hadn't even started it she would start it. But she didn't. So I went up and she said it's because they were "only concentrating on Drive Thru" right now and I was frankly speechless. ** mins at this time. So I just asked for my money back and waited ** MORE minutes for that to happen. So then the cherry on top was that a MANAGER that I had never seen until then, walked up and without a word and started tapping on the register. Handed me my $** without a word and disappeared again. Very, very unacceptable. I called to complain later that night and the lady on the national line was VERY nice and took my complaint down, but I haven't heard a word from anyone since. This was the Westport Plaza KFC in Louisville, KY. A week ago. Thank you.
GetHuman1661677 did not yet indicate what KFC should do to make this right.
I have an issue with KFC too
How GetHuman1661677 fixed the problem
We are waiting for GetHuman1661677 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get KFC's attention and get better help faster. Tap below to get started.
Having KFC issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1661677 fixes it.
This email address isn't valid

KFC

Customer service issue
Reported by GetHuman1661677
Nov 30th, 2018 - 6 mons ago
I have an issue with KFC too
Not resolved
Seen by 5 customers so far
Similar issue to 808 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Your name
Location of KFC restaurant
Timeline
GetHuman1661677 started working on this issue
Nov 30th, 2018 5:42pm