Me and my partner attended kfc Lancaster on the ******* and we usually pick or try to p...

GetHuman1489630's customer service issue with KFC from November 2018

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The issue in GetHuman1489630's own words
Me and my partner attended kfc Lancaster on the ******* and we usually pick or try to pick the same thing I’m not a fan of certain peices of chicken so on request in my night bucket for one I asked if I may change a piece (a drummer ) for a thigh or a rib to be told everytime ..” I’ll ask in the back “ for my meals to be brought to me by my partner shoved for starters into a bag ..* hot wings not one of each but * of the double bones pieces ..the drummer I said I wouldn’t like ..a thigh that was absolutely saturated as it was left sat in a bag should have been in a box and there’ were that many feathers on the skin it could have flown again given half the chance this isn’t the first time that we’ve had problems there’s something everytime this weeks we don’t do mayonnaise anymore as it’s too expensive to give away and my partner getting stone cold chips and my food being rammed into a small bag on top of each other the attitude of the staff isn’t on and it would be fair to say that we’ve noticed that some of them are slightly not with it when we order our food we stuck by kfc through the we don’t have this that and the other when I got my chicken back in a bag yesterday I’d waited a few minutes to be brought back * rib piece the smallest piece that they could find and told “we only have one rib he customer service has absolutely being rubbish for as long as I can remember. **Warm regards *Mrs Mchugh
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Customer service issue
Reported by GetHuman1489630
Nov 4th, 2018 - a mon ago
I have an issue with KFC too
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Seen by 1 customer so far
Similar issue to 722 others
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GetHuman1489630 started working on this issue
Nov 4th 8:50am