I made a purchase in the amount of $**.** at the KFC Restaurant *G******. I and a cowor...

GetHuman1320789's customer service issue with KFC from October 2018

9 views | 575 similar | 0 following
Help with my KFC issue
First: share to improve GetHuman1320789's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1320789 to get a KFC rep on the line!
Always use the GetHuman Phone to call KFC. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1320789 may need:
Your name and Location of KFC restaurant
The issue in GetHuman1320789's own words
I made a purchase in the amount of $**.** at the KFC Restaurant *G******. I and a coworker was on lunch. I was told to pull forward and a guest will bring my order out to me. I stated that was fine as I did not have a problem with it. The problem came when the young lady came to my car. When she gave me my food I asked her if I could have some hot sauce and honey. The young lady rolled her eyes at me. I could not believe it. All I asked for was some condiments. The attitude was not necessary. My coworker got out of the car and approached the young lady. She proceeded to say she did not roll her eyes. And then she had the audacity to say, "she could have asked for that at the window!" There was a young man standing outside who witnessed the event. He stated he was the young ladies' boyfriend. He interrupted my coworker speaking to the employee. Wow! I am a frequent customer at KFC and I must say this does not represent the brand at all. I had to leave to get back to work because I was on lunch but as I was driving I tried calling the restaurant several times but no one would answer the call. These are not the type of people you want representing the KFC brand. This restaurant brand has always been family friendly but not today. If you are going to allow relatives*spouses*friends to hang out in front of the establishment and employees to disrespect paying customers, this is not the establishment for me. I would never wish that anyone would lose their job but that particular employee needs to have an extensive training class on customer service. Unacceptable!!!!

GetHuman1320789 did not yet indicate what KFC should do to make this right.

How GetHuman1320789 fixed the problem

We are waiting for GetHuman1320789 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get KFC's attention and get better help faster. Tap below to get started.
Having KFC issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1320789 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1320789
Oct 11th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 575 others
0 customers following this


GetHuman1320789 started working on this issue
Oct 11th, 2018 6:53pm