I am writing about the KFC at **** **th street in Lubbock Texas. This is one of the wor...

GetHuman-twosatur's customer service issue with KFC from September 2018

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The issue in GetHuman-twosatur's own words
I am writing about the KFC at **** **th street in Lubbock Texas. This is one of the worst stores I have ever been to. I go to Lubbock to visit my mother and this KFC is the closest one to her. But I will have to just drive further out cuz this one is a joke. The speaker is always out of order so you have to drive around to the pick up window just to place your order, or get out of your car and go in. Half the time the outside lights do not work and on my latest visit, which was Monday ********* in the afternoon, I was greeted by a woman in a dirty black and white shirt with a bad attitude. I ordered the $** chicken strip bucket and asked for green beans instead of potatoes....can't do that, this is a special promotion. Ok, well can I have * small cole slaws instead of the one big one as I have had bad experiences with large cole slaw at KFC in the past....nope can't do that either. Her attitude was foul and I didn't get a receipt either. I have spent an hour online trying to find the name of the regional mgr with no luck, so I guess this email will just have to do. Something needs to be done about this sorry excuse for a KFC.

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Customer service issue
Reported by GetHuman-twosatur
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 470 others
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GetHuman-twosatur started working on this issue
Sep 14th, 2018 7:11pm