Hello I went to the KFC in Harrisburg, Pa the Jonestown rd location today Sunday August...

GetHuman-niquers's customer service issue with KFC from August 2018

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The issue in GetHuman-niquers's own words
Hello I went to the KFC in Harrisburg, Pa the Jonestown rd location today Sunday August **,**** at *:** pm. When I went to the drive thru there was a sign that said order at the window. I get to the window and it was a sign that says order inside. Which was fine , it would it the first would have said that. So I go inside to order no one says a thing. I can clearly see *-* employees in my view as I’m standing at the counter. I say hello, no response. I’m thinking maybe they don’t hear me. So I say hello again. One employee wispers someone is up there y’all. No one still still says anything. Instead they keep sticking cleaning and mopin. By this point I’m upset and say so is no one going to help me! Then a female come from the back and say yea how can I help you. (No customer service skills, plus she looks HIGH. Her eyes were red and half open. ) I said yes do you have any chicken. She says yes somewhere and she starts to look around. There wasn’t any chicken. The shelves were empty. No food in sight literally nothing!! This place needs help and some service training. This place is usually pretty good. This was by far the worst experience I have ever had at restaurant.

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Customer service issue
Reported by GetHuman-niquers
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 411 others
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GetHuman-niquers started working on this issue
Aug 27th, 2018 1:09am